EDUCATION, Completed

Rutgers University, New Brunswick, NJ Bachelor of Science, Computer Science, May 2009 Overall GPA 3.0/4.0


Programming Languages: C and Java; Python and Bash scripting

Networking: Configuring routers, switches, and hubs; Linux server setup/maintenance; DNS server setup and configuration

Information Security Tools: John The Ripper, Netcat, Scapy, Metasploit, Nmap

Software: Linux, Unix, Microsoft Windows XP, Adobe Creative Suite, Mac OS X, Microsoft Office 2000/2003/2007, Vim


Application Technical Support October 2011 - Present RightAnswers, Inc. Responsibilities:

  • Take calls, emails, log tickets, provide support for Knowledge Management Web Application

  • Creation of knowledge articles based on experiences with clients

  • Assisted in rollout of RemedyForce ticketing system

  • Customizations of HTML, JavaScript, CSS

  • Debugging of JSPs, XML, JavaScript, ASP(.NET)

  • Performance analysis using tools like Fiddler2 and Firebug

  • Product testing that lead to filed bugs

Technical Staff November 2010 - May 2011 National Board of Information Security Examiners, Idaho Falls, ID Responsibilities:

  • Involved in development and maintenance of NBISE website

  • Developed a registration portal system using MySQL and the Kohana framework for PHP

  • Systems administration, including implementation of information security measures

  • Coordinated on-site setup of computers and VPN to facilitate remote information security examinations

  • Created and maintained machine images for use in examinations

Computer Security Internship June 2010 - October 2011 Intern for Ed Skoudis of Counterhack Challenges, LLC. Responsibilities:

  • Managing equipment shipments

  • Creation and testing of Linux and Windows Virtual Machines

  • Testing educational exercises and assisting in their production

Contact: ed@inguardians.com

College IT Assistant September 2009 - May 2010 The Graduate Center, The City University of New York, New York, NY Responsibilities:

  • Maintain printers and equipment

  • Technical support duties including taking calls, ticket logging and tracking, and basic account, networking, hardware, and software troubleshooting

Computer Lab Residential Networking Certified Consultant September 2006 - August 2009 Rutgers University Piscatway, New Jersey Responsibilities:

  • Software, hardware, and application troubleshooting

  • Provide assistance in the form of Network Printing, DHCP, and DNS troubleshooting

  • Enhance customer service skills, multitasking, and delegation

  • Deliver 100% performance rating

  • Provided on-site troubleshooting and participation in S.W.A.T., a yearly event which helps students get immediate access to technical support during move in.

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